FAQs

❓ Frequently Asked Questions (FAQs)

Q: Do you ship live plants?
A: Yep! We ship live plants nationwide in eco-friendly, secure packaging so they arrive ready to thrive.

Q: What happens if my plant arrives damaged?
A: No worries. Send photos to hello@plantlanta.co within 7 days, and we’ll send a replacement or credit.

Q: What’s your return policy on home goods?
A: You’ve got 14 days to return unused décor and tools. Just keep it in the original packaging and send us a note.

Q: Can I return a plant after a few weeks?
A: Sorry, fam. Live plants are final sale after 7 days—we can’t take them back once they’ve lived in your space.

Q: Do you offer in-person pickup or ATL delivery?
A: Not yet—but it’s coming! Sign up for our newsletter to be the first to know when our ATL services launch.

Q: Need help choosing a plant?
A: Slide into our inbox. We’ll match you with the perfect green bae based on your light, lifestyle, and vibe.